Data Privacy Policy

Last updated: [June 2025]

At Kudenix S.A.S. ("Kudenix", "we", or "our company"), we respect and protect the personal data of our visitors, clients, and users. This policy explains how we collect, use, store, share, and protect personal information in accordance with applicable Colombian laws and international data protection standards.

1. What kind of information do we collect?

We may collect the following personal information:

Full name
Email address
Mobile phone number

We do not collect sensitive personal data such as health information, religion, or sexual orientation.

2. How is the information collected?

Information may be collected directly or indirectly through the following means:

Contact forms on our website
Communication via social media or WhatsApp
Web analytics tools such as Google Analytics
Cookies and tracking technologies on our website

3. Why do we collect personal information?

We collect information for the following purposes:

To contact clients and prospects
To manage travel service bookings or inquiries
To send marketing messages, promotions, or relevant information
To analyze website usage and improve user experience

4. How do we store, use, share, and disclose personal information?

Currently, Kudenix does not store personal data in proprietary databases. However, data collected via tools like Google Analytics may be stored by third parties under their own terms and privacy policies.

We do not sell or share personal data with third parties. If we ever do, users will be informed and their prior consent will be requested.

5. How do we communicate with website visitors?

We may contact users via:

Email
WhatsApp
Social media platforms (e.g., Instagram or Facebook), if the user initiates contact

These communications are for informational, commercial, or customer service purposes.

6. Use of cookies and tracking tools

Our website uses cookies and tools like Google Analytics to:

Analyze browsing behavior
Improve site performance
Customize content

Users may manage or disable cookies through their browser settings.

7. How can visitors revoke their consent?

Users can request at any time to:

Stop receiving communications from us
Revoke their consent for the use of their data

To do so, they may contact us at: admin@kudenix.com

8. Data subject rights

Under Colombian Law 1581 of 2012, users have the right to:

Access, update, and correct their personal data
Request proof of consent
Be informed about how their data is used
File complaints with the Superintendence of Industry and Commerce if they believe their rights have been violated

9. Contact

To exercise any of these rights or for questions regarding this policy, you may contact us at:

Kudenix S.A.S
Tax ID (NIT): 901571118-8
Address: Cra. 23a #60-44, Manizales, Caldas, Colombia
Email: admin@kudenix.com